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Shipping & Returns

Product Delivery Policy


Software license keys are delivered electronically via email to the email address of the purchaser within 24 hours of purchase.  If you do not receive your license key within 24 hours of purchase please first check your SPAM folder before contacting the Help Desk for assistance.

Refund and Return Policy


JSCAPE offers fully functional trial versions of its software for customers to have adequate opportunity to assess the value of products prior to purchase.

All transactions are final and no refunds will be issued for any reason. In the event of an overpayment, a credit will be issued for future support and maintenance renewals.